Terms of use

Welcome to Ticket Federation™

The following are the Terms and Conditions of Use (these “Terms & Conditions”) that govern use of the Ticket Federation.com and Ticket Federation.net sites (collectively referred to as the “Site”). When we say the “Site” we are also referring to any Ticket Federation™ ticket exchange sections of the Site where you can buy and resell tickets. By using or visiting the Site, you expressly agree to be bound by these Terms & Conditions and to follow these Terms & Conditions and all applicable laws and regulations governing the Site. Ticket Federation™ reserves the right to change these Terms & Conditions at any time, effective immediately upon posting on the Site. Please check this page of the Site periodically. If you violate these Terms, Ticket Federation™ may terminate your use of the Site, bar you from future use of the Site, cancel tickets you receive through the Site, cancel your ticket order, and/or take appropriate legal action against you.

Permitted Use
You agree that you are only authorized to visit, view and to retain a copy of pages of this Site for your own personal use, and that you shall not duplicate, download (except in the case of the Trinidad Carnival Calendar), publish, modify or otherwise distribute (except in the case of the Trinidad Carnival Calendar) the material on this Site for any purpose other than to review event and promotional information, for personal use, or to purchase tickets or merchandise, unless otherwise specifically authorized by Ticket Federation™ to do so. You also agree not to deep-link to the site for any purpose, unless specifically authorized by Ticket Federation™ to do so. Deep-linking is only permitted by promoters who have posted tickets for sale. The content and software on this Site is the property of Ticket Federation™ and/or its suppliers and is protected by regional copyright laws.

Ticket Purchase Policy
Please review the Purchasing Policy, which will govern your order or purchase of any tickets through the Site. These Terms and Conditions are subject to the Purchasing Policy, which is hereby incorporated by reference.

Delivery Policy
Please review the Delivery Policy which will govern the delivery mechanism of your purchased tickets. These Terms and Conditions are subject to the Delivery Policy, which is hereby incorporated by reference.

Privacy Policy
Please review the Privacy Policy which will govern the methods in which we protect your privacy. These Terms and Conditions are subject to the Privacy Policy, which is hereby incorporated by reference.

Truthfulness and Accuracy of the Information You Provide; Complying with Laws; Verifications and Authorizations
The sale or purchase of tickets to entertainment events is regulated by certain states, counties and cities. You may be asked to provide information during processes you engage in on the Site. You represent and warrant that all information you provide will be true, complete and correct, and that you will update all information as it changes. You also acknowledge that complying with laws is your responsibility, AND YOU AGREE NOT TO HOLD US LIABLE FOR YOUR FAILURE TO COMPLY WITH ANY LAW OR OUR FAILURE TO NOTIFY YOU OF, OR PROPERLY APPLY, ANY LAW. WE WILL COMPLY WITH LAW ENFORCEMENT AND MAY PROVIDE THEM WITH ALL INFORMATION YOU SUBMIT TO US TO ASSIST IN ANY INVESTIGATION OR PROSECUTION THEY MAY CONDUCT. If we are unable to verify or authenticate any information or tickets you provide during any registration, ordering, purchase, ticket posting, sale, authentication, delivery, payment or remittance process, or any other process, or if we are no longer able to verify or authorize your credit card or bank account information, your tickets may be cancelled and you may be prohibited from using the Site.  

Links and Search Results
The Site may automatically produce search results that reference or link to third party sites throughout the World Wide Web. Ticket Federation™ has no control over these sites or the content within them. Ticket Federation™ cannot guarantee, represent or warrant that the content contained in the sites is accurate, legal and/or inoffensive. Ticket federation™ does not endorse the content of any third party site, nor do we warrant that they will not contain viruses or otherwise impact your computer. By using the Site to search for or link to another site, you agree and understand that you may not make any claim against Ticket federation™ for any damages or losses, whatsoever, resulting from your use of the Site to obtain search results or to link to another site. If you have a problem with a link from the Site, please notify us at [email protected], and we will investigate your claim and take any actions we deem appropriate in our sole discretion.

Prohibited Content
The following is a partial list of the kind of User Content which is illegal or prohibited on the Site. It includes User Content that:

• Is patently offensive to the online community, such as User Content that promotes racism, bigotry, hatred or physical harm of any kind against any group or individual; could be harmful to minors;
• Harasses or advocates harassment of another person;
• Involves the transmission of “junk mail”, “chain letters”, or unsolicited mass mailing or “spamming”;
• Promotes information that you know is false, misleading or promotes illegal activities or conduct that is abusive, threatening, obscene, defamatory or libelous;
• Promotes an illegal or unauthorized copy of another person’s copyrighted work, such as providing pirated computer programs or links to them, providing information to circumvent manufacture-installed copy-protect devices, or providing pirated music or links to pirated music files;
• Contains restricted or password only access pages, or hidden pages or images (those not linked to or from another accessible page);
• Displays pornographic or sexually explicit material of any kind;
• Provides material that exploits people under the age of 18 in a sexual or violent manner, or solicits personal information from anyone under 18;
• Provides instructional information about illegal activities such as making or buying illegal weapons, violating someone’s privacy, or providing or creating computer viruses;
• Solicits passwords or personal identifying information for commercial or unlawful purposes from other users; or
• Engages in commercial activities without our prior written consent such as contests, sweepstakes, barter, advertising, and pyramid schemes.

Offline Conduct
Although Ticket Federation™ cannot monitor the conduct of users off the Site, it is also a violation of these rules to use any information obtained from this Site in order to harass, abuse, or harm another person, or in order to contact, advertise to, solicit or sell to any Site user without their prior explicit consent.

Access and Interference
You agree that you will not use any robot, spider or other automatic device, process or means to access the Site. Nor shall you use any manual process to monitor or copy our web pages or the content contained thereon or for any other unauthorized purpose without our prior expressed written permission. You agree that you will not use any device, software or routine that interferes with the proper working of the Site nor shall you attempt to interfere with the proper working of the Site. You agree that you will not take any action that imposes an unreasonable or disproportionately large load on our infrastructure. You agree that you will not access, reload or “refresh” transactional event or ticketing pages, or make any other request to transactional servers, more than once during any three second interval. You agree that you will not copy, reproduce, alter, modify, create derivative works, or publicly display any content (except for your own personal, non-commercial use) from the Site without the prior expressed written permission of Ticket Federation™.

Unauthorized Use of the Site
Any Illegal or unauthorized use of the Site shall constitute a violation of these Terms of Use. You do not have permission to access the Site in any way that violates, directly or indirectly, these Terms of Use. Illegal or unauthorized use of the Site includes, but is not limited to, using the site to facilitate illegal ticket sales, unauthorized framing of or linking to the Site, or unauthorized use of any robot, spider or other automated process on the Site. It shall also be a violation of these Terms of Use: (a) for any individual (or group of individuals acting in concert) to request, more than 1000 pages of the Site in any twenty-four hour period (hereafter referred to as “Abusive Use”); or (b) to use any passcode or password, regardless of whether or not such password or passcode is unique, to participate in a pre-sale or other offer on the Site if you are not the original recipient of such passcode or password (i.e., if you did not receive the passcode or password from Ticket Federation™, or from the promoter or other organization with whom Ticket Federation™ is working to enable such pre-sale or offer) or if your participation in such pre-sale or other offer is inconsistent with such pre-sale’s or offer’s terms.

Suspected Violation of these Terms and Conditions of Use or Law; Injunctive, Equitable Relief, and Liquidated Damages
Violations of these Terms of Use, including Unauthorized Use of the Site, may be investigated and appropriate legal action may be taken, including without limitation civil, criminal and injunctive redress. You understand and agree that in Ticket Federation™’s sole discretion, and without prior notice, Ticket Federation™ may terminate your access to the Site, cancel your ticket order or tickets acquired through your ticket order, cancel your ticket postings, remove any unauthorized User Content or exercise any other remedy available, if Ticket Federation™ believes that your conduct or the conduct of any person with whom Ticket Federation™ believes you act in concert, or the User Content you provide, or any resale of such tickets purchased through Ticket Federation™, violates or is inconsistent with these Terms or the law, or violates the rights of Ticket Federation™, a client of Ticket Federation™ or another user of the Site. You agree that monetary damages may not provide a sufficient remedy to Ticket Federation™ for violations of these Terms and you consent to injunctive or other equitable relief for such violations.

You agree that Abusive Use of the Site, as defined above, causes damage and harm to Ticket Federation™ in the form of, among other things, impaired goodwill, lost sales, and increased expenses associated with responding to Abusive Use of the Site. You further agree that monetary damages for Abusive Use of the Site are difficult to ascertain and that proof of monetary damages for Abusive Use would be costly and inconvenient to calculate. Accordingly you agree that liquidated damages are warranted for Abusive Use. Therefore, you agree that if you, or others acting in concert with you, alone or collectively request more than 1000 pages of the Site in any twenty-four hour period, you, and those acting in concert with you, will be jointly and severally liable for liquidated damages in the amount of ten dollars ($10.00US) per page request each time that a page request is made after that first 1000 during that twenty-four hour period. You also agree that this will be the measure of damages for any Abusive Use that occurred prior to this provision of these Terms of Use being in effect.

Ticket Federation™ is not required to provide any refund to you if it exercises any of its rights or remedies because you have violated these Terms or any of Ticket Federation™’s rights. For more information about how we handle copyright infringements on the Site, please see our Copyright Policy. Additionally, we reserve the right, in our sole discretion, to modify, suspend or discontinue any part of this Site at any time, with or without notice to you. We also reserve the right, in our sole discretion, to impose limits on certain features and services and to restrict access to any part or to all of the Site without notice to you. We shall not be liable to you or any third party for any claim or cause of action arising out of our exercise of the foregoing rights.

Privacy
We believe that your privacy and the privacy of all our users is important. These Terms and Conditions are subject to the Privacy Policy, which is hereby incorporated by reference. Ticket Federation™ will not be responsible or otherwise liable for any use or disclosure of your contact information, or financial information, by a third party to whom Ticket Federation™ is allowed to disclose your contact information under the Privacy Policy. If you post any User Content to the Site, by electronic mail or otherwise, we will treat it as non-confidential and non-proprietary to you. When we say in these Terms and Conditions “post” we mean the provision of information (including, but not limited to, “User Content”) to the Site through features of the Site that are used to make information available to other members of the public (e.g., user reviews, bulletin boards, chat rooms, etc.). Information that is posted to the Site shall not be subject to the Privacy Policy and may be publicly displayed and disclosed and otherwise used by Ticket Federation™ or any third party in any way. By posting User Content to the Site, you authorize us to use or allow others to distribute, reproduce or otherwise use such User Content. You should not post information about yourself on the Site that can be used to identify or contact you, including, but not limited to, your name, home or work address, phone numbers, pagers, email address or other such information. If you post such information, Ticket Federation™ cannot prevent it from being used in a manner that violates these Terms and Conditions, the law, or your personal privacy and safety. By posting such information on the Site, you violate these Terms and Conditions, and you assume the risks and sole liability for the results of such posting.

Ticket Federation™ is not liable for any lost data resulting from the operation of the Site or the enforcement of the Terms and Conditions. We urge all users to maintain their own back up versions of any User Content or other information they submit to the Site.

U.S. Export Controls
This Site and software derived from this Site is further subject to United States export controls. No software from this Site may be downloaded or otherwise exported or re-exported: (i) into (or to a national or resident of) Cuba, Iraq, Libya, North Korea, Iran, Syria, or any other Country to which the U.S. has embargoed goods; or (ii) to anyone on the U.S. Treasury Department’s list of Specially Designated Nationals or the U.S. Commerce Department’s Table of Deny Orders. By downloading or using the Site or any software derived there from, you represent and warrant that you are not located in, under the control of, or a national or resident of any such country or on any such list.

Copyright Policy
We will terminate the privileges of any user who uses this Site to unlawfully transmit copyrighted material without a license express consent, valid defense or fair use exemption to do so. In particular, users who submit User Content to this Site, whether articles, images, stories, software or other copyrightable material must ensure that the User Content they upload does not infringe the copyrights or other rights of third parties (including, but not limited, to trademark, trade secret, privacy or publicity rights). After proper notification by the copyright holder or it agent to us, and confirmation through court order or admission by the user that they have used this Site as an instrument of unlawful infringement, we will terminate the infringing users’ rights to use and/or access to this Site. We may, also in our sole discretion, decide to terminate a user’s rights to use or access to the Site prior to that time if we believe that an alleged infringement has occurred.

Disclaimers
TICKET FEDERATION™ DOES NOT PROMISE THAT THE SITE WILL BE ERROR-FREE, UNINTERRUPTED, OR THAT IT WILL PROVIDE SPECIFIC RESULTS FROM USE OF THE SITE OR ANY CONTENT, SEARCH OR LINK ON IT. THE SITE AND ITS CONTENT ARE DELIVERED ON AN “AS-IS” AND “AS-AVAILABLE” BASIS. TICKET FEDERATION™ CANNOT ENSURE THAT FILES YOU DOWNLOAD FROM THE SITE WILL BE FREE OF VIRUSES OR CONTAMINATION OR DESTRUCTIVE FEATURES. TICKET FEDERATION™ DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ALSO ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. TICKET FEDERATION™ WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING WITHOUT LIMITATION, DIRECT, INDIRECT, INCIDENTAL, AND PUNITIVE AND CONSEQUENTIAL DAMAGES. TICKET FEDERATION™ MAKES NO GUARANTEE OF ANY SPECIFIC RESULT FROM USE OF THIS SITE OR USE OF THE TICKET FEDERATION™ SERVICE.

TICKET FEDERATION™ DISCLAIMS ANY AND ALL LIABILITY FOR THE ACTS, OMISSIONS AND CONDUCT OF ANY THIRD PARTY USERS, TICKET FEDERATION™ USERS, ADVERTISERS AND/OR SPONSORS ON THE SITE, IN CONNECTION WITH THE TICKET FEDERATION™ SERVICE OR OTHERWISE RELATED TO YOUR USE OF THE SITE AND/OR THE TICKET FEDERATION™ SERVICE. TICKET FEDERATION™ IS NOT RESPONSIBLE FOR THE PRODUCTS, SERVICES, ACTIONS OR FAILURE TO ACT OF ANY VENUE, PERFORMER, PROMOTER OR OTHER THIRD PARTY IN CONNECTION WITH OR REFERENCED ON THE SITE.

Without limiting the foregoing, you may report the misconduct of users and/or third party advertisers, service and/or product providers referenced on or included in the Site to Ticket Federation™ at [email protected]. Ticket Federation™ may investigate the claim and take appropriate action, in its sole discretion.

Limitation on Liability
IN NO EVENT WILL TICKET FET BE LIABLE TO YOU FOR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVNUES OR BUSINESS OPPORTUNITIES, EVEN IF TICKET FEDERATION™ HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Disputes
If you have a dispute and your dispute involves an event (or a ticket for an event) that is located in the Republic of Trinidad & Tobago, then the dispute will be governed by the laws of the Republic of Trinidad & Tobago without regard to its conflict of law provisions and you consent to personal jurisdiction, and agree to bring all actions, exclusively in courts located in the Republic of Trinidad & Tobago. If you have a dispute and your dispute involves an event (or a ticket for an event) that is located outside of the Republic of Trinidad & Tobago, then the dispute will be governed by the laws of the country in which the event is located without regard to its conflict of law provisions and you consent to personal jurisdiction, and agree to bring all actions, exclusively in courts located in these countries. If you have a dispute regarding the Site but not regarding an event (and not regarding a ticket for an event), then the dispute will be governed by the laws of the Republic of Trinidad & Tobago without regard to its conflict of law provisions and you consent to personal jurisdiction, and agree to bring all actions, exclusively in courts located in the Republic of Trinidad & Tobago.

Indemnity
You agree to indemnify and hold Ticket Federation™ and its affiliates, and each of Ticket Federation™’s and its affiliates’ respective officers, agents, employees, contractors and principals, harmless from any loss, liability, claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your use of the Site, including also your use of the Site to provide a link to another site or to upload content or other information to the Site.

Trademarks
Ticket Federation™ is a registered trademark of Ticket Federation Limited. All rights reserved.